Frequently asked questions

A marketplace just for second-hand children's audio figures, run by parents for parents. Buy the figures your little one is after for less, and pass on the ones they've outgrown.

You pay the item price, a small Buyer Protection fee and postage. You'll always see the full total before you pay — no surprises.

Yes — add it to your wishlist (with a maximum price if you like) and we'll send you a notification the moment a matching one is listed.

Yes. Add them to a bundle and pay one postage charge and one Buyer Protection fee for the lot.

No. Listing is free and you keep 100% of your sale price. We even give you a prepaid postage label.

As soon as the buyer confirms everything's fine, or automatically 48 hours after delivery if they don't report a problem. Money goes straight to your bank via our payment partner, Stripe.

When something sells, the app gives you a QR code or label for a tracked service. Pop it in a padded envelope, drop it off, and tracking updates automatically.

Five working days. We'll send you a reminder, and if it isn't posted in time the order is cancelled and the buyer refunded.

Yes — choose "Job lot" when you list. Your lot appears on the page of every figure it includes.

Pick from New & sealed, Like new, Good or Fair — each has a short explanation in the app. Mention any scuffs or quirks in the description and show them in photos.

Suggest it from the figure picker. You can list it straight away as "Other" and we'll link it up once it's added.

If your order doesn't arrive, isn't as described, or turns out to be fake, report it within 48 hours of delivery and we'll help put it right — including a refund where it's due.

Every listing must include a photo of the base, and sellers confirm it's genuine before publishing. Our guide shows what to check, and Buyer Protection covers you if it turns out to be fake.

Please don't. Payments outside the app aren't covered by Buyer Protection, and asking to pay elsewhere is a common scam. Always pay in the app.

Yes, in the app. Keep personal details private — you can report or block anyone who makes you uncomfortable.

Report a problem from the order screen with photos. The seller can respond or offer a fix, and if you can't agree our team decides.

Profile → Delete account in the app. You can also download a copy of your data from Profile at any time.

The UK, for now. You need to be 18 or over to buy or sell.